WE ARE LOOKING FOR CAFE OPERATOR CANDIDATES FOR OUR BIRD ROCK COFFEE ROASTERS LOCATIONS. MUST HAVE A MINIMUM OF 2–3 YEARS OF CAFE, RESTAURANT, OR RETAIL SUPERVISORY EXPERIENCE.

Coffee, food, people, and positive community involvement are what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic leaders with outstanding service skills who are driven and passionate about coffee, people, and team development. Our Cafe Operators are on-the-floor leaders who make a big impact on both our teams and our customers.

We are looking for hands-on leaders with experience in coaching, performance feedback, and daily operations management. The Cafe Operator is a full-time, hourly position eligible for tips. They work 5 days a week and must be available on weekends and holidays.

Duties & Responsibilities include

Leading the daily operations of the cafe and ensuring it opens and closes to company standards.
Coaching and mentoring team members throughout shifts to uphold Bird Rock’s high service and quality standards.
Providing training support, including second-day onboarding and ongoing hands-on development.
Taking accurate inventory and placing vendor orders while managing cost of goods.
Delegating tasks and managing shift flow to maintain efficiency and vibe.
Monitoring team performance, providing constructive feedback, and supporting individual growth plans in partnership with Retail Operations Manager.
Ensuring excellent customer experiences through warm, knowledgeable, and consistent service.
Running shift reports, processing end-of-day sales, and handling cash and POS functions properly.
Communicating effectively with staff, vendors, and leadership to solve problems and maintain smooth operations.
Helping find coverage for open shifts and supporting scheduling needs.
Promoting community engagement and connection to the neighborhood.

Requirements

Full-time availability including weekends and holidays.
Able to lift up to 50 lbs.
Able to stand for up to 4 consecutive hours.
2–3 years of supervisor experience in a cafe, restaurant, or retail setting.
Strong coaching, communication, and multitasking skills.
Passion for hospitality, team development, and high-quality coffee.

Perks

Employee drinks
Weekly coffee bean allowance
Employee discount
Access to professionally-led cuppings

Benefits

Health insurance
Retirement benefits (401k match option)
Paid holidays
Flexible schedule
One-on-one barista and leadership training

Please follow these steps to apply to all Bird Rock Coffee Roasters jobs

Log on to http://brcr.careerplug.com and click the “Show Me All Jobs” link.
Click on the role/location you are interested in. If you’re open to working at multiple cafes, apply to all that apply and let the hiring manager know.
Upload your resume and complete your user profile in our hiring system.
You can also find a link to our jobs at www.birdrockcoffee.com under the “About” tab → “Join Our Team.”

If you’d like to apply in person (which we highly encourage!), drop off your resume at your preferred Bird Rock Coffee Roasters location.

Compensation: $42,640.00 - $51,168.00 per year

JOIN TEAM BIRD ROCK COFFEE!

We are looking for exceptional, inspirational and motivated team members.

Recognized as Roaster of the Year in 2012—a national once-in-a-lifetime award given by Roast Magazine—Bird Rock Coffee Roasters is proud to have put Direct Sourced, Single Origin, exceptional coffee on the map in San Diego. A regular contributor to the international coffee industry, a consistent winner of scores above 90 from Coffee Review, and the North American Golden Bean Awards, the recipient of a 2023 Good Food Award, and with a Q-Grader certified Director of Coffee on site, Bird Rock's staff is sought after throughout the world for their coffee expertise. Going beyond the perfect latte, Bird Rock Coffee Roasters has a top-quality roasting program on site, a pour-over bar featuring some of the best, seasonal varietals, monthly staff cuppings, and a deep dive into the selection process and all things coffee. Bird Rock Coffee Roasters goes beyond the confines of the fair trade structure and engages in direct trade with farmers, and is proud to serve the best coffee, prepared with the utmost respect to those who grew it.

THE COMMUNITY

At Bird Rock Coffee Roasters, we believe in giving back—to the farmers and to our own community. We’re actively involved in almost every community event in Bird Rock because it’s important to be part of something bigger than ourselves. Bird Rock Coffee Roasters takes pride in showcasing the talents of local artists and performers of the Bird Rock Community. To participate or inquire about displaying your artwork in Bird Rock Coffee Roasters’ Coffee Bar, please EMAIL Bird Rock Coffee Roasters.

(if you already have a resume on Indeed)